ISPfind — Help

ISPfind is a free service provided by Neil Walbran Consulting Ltd., listing 'broadband' plans provided by New Zealand Internet Service Providers.


Filters limit the display to plans matching certain criteria. There are several preset 'quick filters' which we have created to show plans suitable for certain usage levels. If you know exactly what you want, you should use the 'advanced filter' to list only plans matching your criteria.

Table columns

Hopefully most of the columns in the table of plans are self-explanatory, but here are a few notes:

ISP, Plan Clicking on the ISP name will show more information about that ISP; clicking on the plan name will take you to the relevant page on the ISP's website.
Type See the connection types section below.
Upstream speed This is the speed at which data can be sent from your computer(s) to the Internet, for example when you send emails or upload files. This is particularly important if you often send large emails or upload large files.
Downstream speed This is the speed at which you computer(s) can receive data from the Internet, for example when you receive emails or download webpages or other files. This is particularly important if you often receive large emails or download large files such as videos or music.
Cap This is how much data you are allowed to send and receive each month before you have to pay excess usage charges or the connection is slowed down. Some plans have a daily cap (in which case we multiply by 30 to give an equivalent monthly cap), so check the notes. Some plans have seperate national and international caps — in this case, the international cap is shown first. For example, 1.5GB/10GB means that there is a 1.5GB international data allowance plus a 10GB national data allowance.
Excess usage charge This is how much you are charged if you send and receive more data than the given cap. Many plans charge for excess usage in blocks of 100 MB or more, so check the notes. If there is a cap but no excess usage charge is given, the connection will be slowed down (typically to 64 kb/s, slightly faster than dial-up) until the end of the month (or day, for plans with daily caps) if you go over the cap.
Connection fee This is how much the ISP charges for new connections. This fee often depends on for what term contract you sign up — we have given the fee for a 12 month contract, in some cases you will have to pay more for a shorter term contract or less for a longer term contract. If you transfer from another ISP (rather than getting a new connection), the fee is often lower.
Notes This column explains any special conditions for the plan. Please read these before deciding on a plan, and also read the terms and conditions on the ISP's website. Notes are hidden by default to save space; clicking on the [...] link will show them, clicking [-] will hide them again. Notes are also shown as the title of the [...] link, and so can typically be shown by hovering the mouse pointer over this link (this depends on your web browser). There is a link in the notes column heading to show or hide all notes.
Find better This sets a filter to only show plans with an upstream speed, downstream speed and cap at least 80% of those for this plan, and costing no more per month. Note that this doesn't necessarily find all plans that would be better for someone using this plan: for example, someone using a plan with 3.5 Mb/s downstream speed but only 128 kb/s upstream would probably be better off on the plan which had 2 Mb/s upstream and downstream speed.

Several columns (namely speeds and cap) have a coloured bar to give a quick graphical comparison between plans. Unfortunately there is a bug in Microsoft Internet Explorer which makes these the wrong size; if you are using MSIE please ignore the bars or get a better browser (such as Mozilla Firefox). For caps, the bar is broken into two colours for international and national cap.

Connection types

ADSL ADSL is the most common type of broadband connection. It uses an existing telephone line, but doesn't interfere with normal telephone conversations. ADSL is only available on Telecom phone lines, within about 5 km of an exchange (if you are more than a few km from an exchange the speed may be lower than that listed). You will need an ADSL modem, which can be bought from most electronics and computer stores or from your ISP. If you want to connect multiple computers on a network, you can get a combination ADSL modem / router / switch. PriceSpy lists ADSL modems. You will also need attach line filters (available from most electronics and computer stores for about $15 each) between all your telephones and the telephone jackpoints, or have Telecom install a splitter. You cannot attach more than 5 filters to your telephone line. Unless otherwise noted, all ADSL plans cost $10/month extra if you don't have direct-dial toll calls with the same provider.
Wireless Wireless connections are available from a variety of ISPs. These use a radio connection between your computer and the ISP. The hardware required depends on the ISP, and will generally be provided by the ISP — either sold or leased. Wireless plans often have a fairly specific coverage area, but some plans may be available in rural areas. To find out if you are within range, check the ISP's website or contact the ISP.
Cable Cable connections are only available from TelstraClear, in areas covered by their cable network. You must also have a TelstraClear telephone line. TelstraClear will provide a cable modem, which is leased to you as part of the monthly price. This can be connected directly to a computer, or to a router / switch (available from most electronics and computer stores) to allow multiple computers to share the connection.
Satellite Satellite connections tend to be significantly more expensive than other types, but should be available everywhere in New Zealand. Some types of satellite connections may have high latency, meaning that it takes a relatively long time for packets to be transmitted from your computer to the rest of the Internet and vice-versa. This makes them unsuitable for VoIP (Internet telephony) and some online gaming. However, not all satellite connections have this problem.

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ISPfind is a free service provided by Neil Walbran Consulting Ltd.. Web development by Andrew Walbran.